DROPSHIPPING WITH PRESTASHOP

Frequently asked questions about how to sell with PrestaShop

• How much does the PrestaShop software cost?
  PrestaShop is a free ecommerce platform. You will only need to pay for your store’s domain name, for the server you choose and the paid modules you wish to install.

• Which server should I choose to sell on PrestaShop?
  In order for your online PrestaShop store to work correctly, at BigBuy we recommend that your server meets a series of minimum requirements that you can read about in our Academy +info

• Does PrestaShop allow several languages?
  Yes, from the Prestashop Backoffice you will be able to activate or add the languages you wish, as well as translate the template texts. Furthermore, the BigBuy catalogue is available in 24 languages which have been translated by native professionals.

• Can I have various currencies in my store?
  Yes, from the PrestaShop control panel you can easily add new currencies. +info

• How many products can I synchronise in my PrestaShop store?
  You can synchronise a maximum of 30.000 products per store, of which 5.000 is reserved for new products. This limit has been applied to guarantee that the synchronisation works correctly.

• How do I set the shipping costs?
  You can configure the shipping costs automatically from the BigBuy module. If you want to do this manually, you should do so from the Prestashop settings. To do so, deactivate the BigBuy carriers.

• Is it advisable to configure free shipping?
  Yes. Configuring free delivery in your dropshipping store for PrestaShop will increase sales. It is important to keep this in mind when setting the sales prices of your products.

• Is it necessary to buy modules to dropship with PrestaShop?
  It is not necessary, as PrestaShop includes many features for free. Even so, you might need to buy one if you want to add a specific feature to your store.

• Can I synchronise with PrestaShop using API?
  Yes. We have an API available so that you can integrate your store with PrestaShop if you need a customised integration If you do not need a custom integration, we recommend working with our cloud software Multi-Channel Integration Platform. +info

• Does PrestaShop offer support?
  PrestaShop has a Help Centre where you can access a knowledge base, view the frequently asked questions or contact a specialist by contracting a support plan.

• Can I have my own products and also BigBuy products?
  Yes, the connector is fully compatible with products that are not from BigBuy.

• How long does the synchronising take?
  Synchronisation of the BigBuy catalogue with your online PrestaShop store is in real time, so any change of stock or price will be reflected in your store immediately. The loading of products may take a few hours, depending on the number of items. +info

• Are new products automatically loaded in the PrestaShop store?
  Yes, with real time synchronisation, the new items that BigBuy creates in the categories you have selected will automatically synchronise in your store.