Dropshipping on Kaufland

Frequently asked questions about how to sell with Kaufland Marketplace

• How much does it cost to sell on kaufland.de?
  kaufland.de charges a basic fee of %s + VAT per month. You can increase the fee by %s + VAT per month if you wish to link your online store and gain customers for your own store. Commissions are between %s and %s depending on the product category. +info

• What are the requirements for selling on kaufland.de?
  To sell on the kaufland.de marketplace, you must be registered with your personal details and complete all of the information requested.

• Can I sell on kaufland.de without being self-employed?
  No, in order to register on kaufland.de it is absolutely necessary to be self-employed or a company as stated by the marketplace.

• Is selling on kaufland.de profitable?
  Yes, although in order to sell on kaufland.de you have to pay a monthly fee, as well as commissions per sale, it is one of the largest ecommerce platforms in Germany, so product visibility will be high.

• Can I sell internationally on kaufland.de?
  Yes, from kaufland.de you can sell to countries throughout Europe with the basic fee.

• How do I configure kaufland.de shipping charges?
  You can configure the marketplace shipping costs through the platform control panel. +info

• Is it possible to set up free shipping?
  Yes. The prices of the carriers you choose in the marketplace must be entered manually.

• How does kaufland.de pay its sellers for their orders?
  kaufland.de makes a payment 14 days after the delivery, if there is tracking, or some days after marking the order as sent, if there is no tracking. BigBuy will send the tracking for each order from the marketplace.

• How and when does kaufland.de charge for the sales commissions?
  Commissions are charged on the total price paid by the buyer, including shipping costs.

• Is it necessary to sponsor products on kaufland.de?
  Although this isn’t necessary, using the advertising tool offered by kaufland.de will increase the visibility of your products, giving them a more prominent location within the platform. +info

• Is it possible to synchronise kaufland.de through an API?
  Yes. You can integrate the BigBuy catalogue using an API if you require a bespoke solution. Otherwise, we recommend you use our Multi-Channel Integration Platform cloud software.

• Are customer ratings important on kaufland.de?
  On this marketplace, ratings are only related to the product But it is important to offer an exceptional customer service.

• How do you avoid penalties on kaufland.de?
  kaufland.de is very mindful of the % of order cancellations. The marketplace may take measures in the form of sanctions. In order to avoid these, you must comply with its conditions. +info

• Do I have to accept returns on kaufland.de?
  Yes, as with any other ecommerce, kaufland.de is also subject to the right of withdrawal imposed by the law in Europe, which is %s days from when the customer receives the product.

• Can I sell any type of items on kaufland.de?
  Before publishing items on the kaufland.de marketplace, you should make sure that you don't select items that cannot be sold on the platform. +info

• Do I have authorisation to sell all the branded products from BigBuy?
  All BigBuy items are top brand products with distribution and sale authorisation.

• Can you do dropshipping on kaufland.de?
  Yes, it is possible to do dropshipping on kaufland.de. To be able to do so, you must meet the conditions of sale established by the marketplace. With BigBuy’s European dropshipping, these conditions will be met, as well as the shipping times from %s Moreover, the shipment is customised with your brand image, the products have a guarantee and the shipments are European without customs...

• What are the best products for dropshipping on Kaufland?
  The products that will sell best on Kaufland are those related to household items, personal care and cleaning products, among others. To be successful, studying the market and staying up to date with what customers are looking for is essential, as well as being aware of current trends so you can decide what products to offer.

• Are there any disadvantages to selling on Kaufland?
  Although there are no major disadvantages to selling on Kaufland, it is important to bear in mind that the selection of products may be limited to certain categories that align with the marketplace’s offer. However, this restriction can also be an opportunity to stand out by carefully choosing a niche from the thousands of products BigBuy offers