Tracking orders and keeping incidents with courier service under control is an important element for keeping your customers satisfied, and for this reason, we have developed a section on BigBuy through which you can track all your orders in a very easy way.

With this function, you can forget about tracking on the different transport agency websites. Now you will have all the information in just one place, and you will only need to connect to the transport agency websites if you detect an issue that needs to be resolved.

On this tab you can fully track all of your orders, both their tracking number and the status or the transport agency. This function centralises the information from all of the dispatches and, for improved tracking, you can mark them as read. All this information can be filtered for ease of use, even when searching for a specific tracking. In this way, with just one glance you will have access to all the information you need once the order has been sent.

Customer satisfaction is very important when they have already made a purchase; thanks to this real-time tracking and monitoring formula for all orders from a single tool, you will be able to do away with uncertainty and improve the quality of the service you offer to your customers